FAQ

Questions, answered.

How long does it take to create a book?+

About 5–10 minutes. Printing and shipping take 5–7 business days from when you place your order.

What ages is OurBook for?+

Our stories are written for children ages 2–8, with reading levels you can choose. Older kids and grown-ups love them too.

Can I add my child's photo?+

Yes. Upload a photo and we'll create illustrated character art that looks like them — and keep them consistent across every page.

Can I edit pages before printing?+

Absolutely. You can preview every page and edit any wording or illustration before placing your print order.

What if I'm not happy with my book?+

We'll make it right. Every order comes with a 100% love-it guarantee or your money back.

Do you ship internationally?+

Yes — we ship worldwide. International shipping is calculated at checkout.

Is it safe to upload my child's photo?+

Yes. Photos are used only to create illustrations for your book and are never shared. You can delete them at any time.

Can I reorder the same book later?+

Yes, your books live in your library and you can reorder more copies anytime — perfect for gifting.